Devoluciones

No aceptaremos ni cambios ni devoluciones en precise con liquidación !!! We understand that you may occasionally want to return or exchange items that are not suitable. If you are not satisfied with a product purchased from our Online store, please notify us by e-mail to INFO@LADYMARSHMALLOW.COM with subject RETURN or EXCHANGE and we will send you the information needed on how to proceed with it.

Items will be refunded or exchanged providing that you do not use the item; it is in the same condition and full packaging as when you first bought it, complete with dust bag (if provided); and that you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit.Unfortunately, shipping costs and/or import duties are non refundable and we are not held responsible for returns that do not reach us. In the event of the goods being faulty however, we would advise customers to contact us at info@ladymarshmallow.com as soon as possible.


Nota: no se aceptarán devoluciones en productos que estén rebajados, solamente podrán ser canjeados por un VALE del importe de la prenda devuelta menos los gastos de envío y válido durante un año en todos nuestros productos a la venta en www.ladymarshmallow.com hasta agotamiento de stock.