Información del envío

We aim to despatch orders placed before 12pm, the same day (Please Note: this may differ at busy times such as sale times and Christmas). Orders received after this time will be despatched on the next working day. Your tracking number is sent to the email address provided for the delivery address once the order has been despatched.    

Costes de envío:

SPAIN península 5€

FREE SHIPPING WORLDWIDE on order over 300€
**International shipments may be subject to cross-border inspections by customs authorities. This may cause a delay in delivery.    
Delivery Exc eptions   
On rare occasions parcels may go missing, if for any reason you have not received your parcel within 14 days of ordering, please contact us on and allow us 5-8 working days for us to carry out the investigation.    
Please note:   
By placing an order on the Lady Marshmallow website, you agree to abide by our terms and conditions which we would kindly ask you to read in full. If you have any queries regarding delivery please email us to